Privacy Policy

This Privacy Policy describes how the website www.planetayurveda.ee collects, processes, and protects personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable Estonian law.

By using this website, you acknowledge that you have read this Privacy Policy.

Data Controller

The data controller is the operator of the website www.planetayurveda.ee.
Contact details regarding personal data matters are available on the website.

Personal Data We Process

We may process the following categories of personal data:

  • name and surname;

  • email address;

  • phone number;

  • delivery and billing details;

  • order and purchase history;

  • technical data (IP address, browser and device type);

  • communication and inquiries.

Purposes of Processing

Personal data is processed for the following purposes:

  • processing and fulfilling orders;

  • providing e-commerce services;

  • responding to user inquiries;

  • complying with legal and accounting obligations;

  • improving website functionality and user experience;

  • sending service-related notifications.

Marketing communications are sent only with explicit user consent.

Legal Basis for Processing

Personal data is processed based on:

  • performance of a contract;

  • legal obligations;

  • user consent;

  • legitimate interest (e.g. website security).

Data Sharing

Personal data may be shared with third parties only as necessary to provide services, including payment providers, delivery partners, IT service providers, and email platforms such as Omnisend.

Transfers Outside the EU

Where personal data is transferred outside the European Union, appropriate safeguards are applied, including Standard Contractual Clauses (SCC).

Data Retention

Personal data is retained only for as long as necessary to fulfil the purposes of processing or as required by law.

Your Rights

You have the right to:

  • access your personal data;

  • request correction or deletion;

  • restrict or object to processing;

  • withdraw consent at any time;

  • lodge a complaint with the relevant supervisory authority.

Cookies

Information about the use of cookies is provided in a separate Cookies Policy.

Changes

This Privacy Policy may be updated from time to time. The current version is always available on www.planetayurveda.ee.